# About the Issues category

**URL:** <https://community.mycapitally.com/t/about-the-issues-category/19>\
**Category:** Issues\
**Created:** [May 6, 2024, 6:53pm UTC](https://community.mycapitally.com/t/about-the-issues-category/19 "2024-05-06T18:53:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rafal](https://community.mycapitally.com/user_avatar/community.mycapitally.com/rafal/32/18_2.png) [@rafal](https://community.mycapitally.com/u/rafal)\
**Post date:** [May 6, 2024, 6:53pm UTC](https://community.mycapitally.com/t/about-the-issues-category/19/1 "2024-05-06T18:53:29Z")

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**Let’s talk about the things that aren’t working quite right.** 🤔

If something’s not working the way it should, this is the place to bring it up. The more details you can give us about what’s happening, the better we can understand the problem and help you find a solution.

Just keep in mind that this is a public forum, so be careful about sharing any sensitive financial info. That includes screenshots too! 🙈

If you need to share those kinds of details to get your issue solved, it’s best to send a private message to [@support](https://community.mycapitally.com/groups/support) or shoot an email to [support@mycapitally.com](mailto:support@mycapitally.com).

> 📧 Private messages are even safer than email because you can encrypt them and delete them once everything’s resolved.