# Fail to fetch error

**URL:** <https://community.mycapitally.com/t/fail-to-fetch-error/810>\
**Category:** Issues\
**Created:** [April 20, 2026, 8:48am UTC](https://community.mycapitally.com/t/fail-to-fetch-error/810 "2026-04-20T08:48:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![alain](https://community.mycapitally.com/letter_avatar_proxy/v4/letter/a/075985/32.png) [@alain](https://community.mycapitally.com/u/alain)\
**Post date:** [April 20, 2026, 8:48am UTC](https://community.mycapitally.com/t/fail-to-fetch-error/810/1 "2026-04-20T08:48:30Z")

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Since yesterday I´ve been experincing a “fail to fetch error” when adding transactions manually.

Then all assets vanish. I understand it must be a sync problem.

How do I fix it?

![image](https://community.mycapitally.com/uploads/default/original/1X/89c2f3163882f8968664d371627cb792096b8716.png)

Thanks.

Alain

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<div class="post-metadata">

**Author:** ![rafal](https://community.mycapitally.com/user_avatar/community.mycapitally.com/rafal/32/18_2.png) [@rafal](https://community.mycapitally.com/u/rafal)\
**Post date:** [April 20, 2026, 8:50am UTC](https://community.mycapitally.com/t/fail-to-fetch-error/810/2 "2026-04-20T08:50:05Z")

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Please send a [diagnostic log](https://www.mycapitally.com/help/getting-help#preparing-diagnostic-information) to [support@mycapitally.com](mailto:support@mycapitally.com) and we’ll analyze what’s going on