# Problem with disappearing stocks

**URL:** <https://community.mycapitally.com/t/problem-with-disappearing-stocks/118>\
**Category:** Issues\
**Created:** [June 5, 2024, 8:11am UTC](https://community.mycapitally.com/t/problem-with-disappearing-stocks/118 "2024-06-05T08:11:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Andrzej](https://community.mycapitally.com/letter_avatar_proxy/v4/letter/a/9f1239/32.png) [@Andrzej](https://community.mycapitally.com/u/Andrzej)\
**Post date:** [June 5, 2024, 8:11am UTC](https://community.mycapitally.com/t/problem-with-disappearing-stocks/118/1 "2024-06-05T08:11:42Z")

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![Zrzut ekranu 2024-06-5 o 09.59.49](https://community.mycapitally.com/uploads/default/original/1X/25768b121fae3b86c0f204e80c29593356347253.png)  
 ![Zrzut ekranu 2024-06-5 o 10.01.34](https://community.mycapitally.com/uploads/default/original/1X/9635e0423749218194958d1e4d4386cb5bfaed92.png)  
Hi Rafal,  
31st May all my positions for BTI, META, SCHD disappeared from Capitally and then 3rd June it appeared again. Please look at attached screens.  
How can I remove this error from the charts and data?  
regards  
Andrzej

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**Author:** ![rafal](https://community.mycapitally.com/user_avatar/community.mycapitally.com/rafal/32/18_2.png) [@rafal](https://community.mycapitally.com/u/rafal)\
**Post date:** [June 5, 2024, 8:40am UTC](https://community.mycapitally.com/t/problem-with-disappearing-stocks/118/2 "2024-06-05T08:40:44Z")

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Hey Andrzej, there was a glitch with our data provider who responded with prices set at 0 for some stocks on Saturday. It’s already corrected, but if you’ve checked portfolio on the weekend the wrong prices will be cached on your device.

Please go to Settings → Analysis → Reset data and prices cache

Sorry for the inconvenience

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**Author:** ![Andrzej](https://community.mycapitally.com/letter_avatar_proxy/v4/letter/a/9f1239/32.png) [@Andrzej](https://community.mycapitally.com/u/Andrzej)\
**Post date:** [June 5, 2024, 9:10am UTC](https://community.mycapitally.com/t/problem-with-disappearing-stocks/118/3 "2024-06-05T09:10:00Z")

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Solved. Thank you.  
Have a nice day!
