100x Historical Asset Pricing Error

Support Issues
1

Asset: HSBC FTSE All World Index Fund Accumulation C (GB00BMJJJF91)

hsbc-all-world-price
hsbc-all-world-price1130×908 67.2 KB

The historical prices for this fund seem to be 100x what they should be (~£320 instead of ~£3.20). I’ve tried changing the currency to GBX (Penny Sterling), but that still has the historical prices at 100x their true value (~32k GBX).

Capitally is showing me 99% losses for my holdings of this fund because of this!

This appears to be a recent error, as I’ve been using this asset in Capitally for a while and the historical prices have been correct all previous times I’ve looked (i.e. up until some time in the last week).

One more thing I also noticed is that the asset price page is using the currency symbol for Polish złoty (zł) - see screenshot. Not sure if that’s relevant.

2

Thank you, I’ll check as it seems that the data provider switched the currency mid-flight :scream:
I’ll need to protect the system from this happening in the future…

IN the meantime, you can try clearing the data cache (Settings → Analysis → Clear), so the prices are fetched again. They should do it automatically in such case, but clearly didn’t. Let me know if it helped.

The “zł” on the chart is a bug - I’ll fix it as well.

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Clearing the market data cache isn’t helping, unfortunately :confused:

4

I’ve reset the asset’s history and it should be fine now. It should be enough you refresh (eg. via browser or from the top-right menu), but if not, then reset the cache again.

Sorry for that.

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