I couldn't load data using this preset

Support Issues
1

Hi,
I need support on import error.
I am having error importing data. Checked the format it is same.

Also when trying to import old data which was imported successfully previously, getting same error.

Below is the error I am recieving.

accountId: Object “u-EBMXU6rWAXzIpZS” doesn’t exist

Details:

{
  "name": "SchemaError",
  "issues": [
    {
      "code": "custom",
      "message": "Object \"u-EBMXU6rWAXzIpZS\" doesn't exist",
      "path": [
        "accountId"
      ]
    }
  ],
  "message": "accountId: Object \"u-EBMXU6rWAXzIpZS\" doesn't exist"
}

Stack:


ZodError
    at get error (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:1:82878)
    at Ty.parse (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:1:84159)
    at https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:220:21631
    at Mt (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:19:24350)
    at oP (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:220:21619)
    at km (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:220:147101)
    at Array.reduce (<anonymous>)
    at $ue (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:220:147188)
    at iTe (https://app.mycapitally.com/assets/dedicated-worker-OjO-FbMJ.js:620:34278)
2

Hi, when do you get this error? When trying to import the data, or earlier?

Could you share the import preset with me by sending it to support@mycapitally.com? You can export it right from it’s details modal.

CleanShot 2025-06-04 at 11.15.25@2x
CleanShot 2025-06-04 at 11.15.25@2x418×114 1023 Bytes

3

Hi,
I am getting this error after the review step at the summary step.

I have sent the email with the import preset and the snapshot of the step where I am receiving the error.

4

Sorry for the late reply.

It looks like the Account that is used in this preset doesn’t exist anymore in your project.

You need to click Modify preset on that screen, switch to the Advanced mode and change the Account to another one.

Btw, kudos for building a pretty sophisticated preset! :slight_smile:

1 Like
5

Thanks, the solution worked out, after modifying the account.

1 Like