I am trying to add my assets, but the Saudi market is not working correctly.
Even when I use Data Freshness for Saudi Arabia Exchange (TADAWUL, SA), the market data still does not load or function as expected. I have tried multiple times and verified that the correct exchange is selected, but the issue persists.
Could you please look into this problem and fix the Saudi market data issue as soon as possible? This functionality is important for accurately managing my assets.
If you need any additional information, screenshots, or account details from my side, please let me know.
Thank you for your support, and I look forward to your response.
Can you name the assets for which you don’t see the market data? I don’t understand what do you mean by “Even when I use Data Freshness for Saudi Arabia Exchange”.
Here are some concrete examples where the issue occurs:
2222.SA
2222.TADAWUL
Other Saudi-listed equities using similar TADAWUL symbols
For these assets, the market price and historical data do not load or refresh correctly.
By “Data Freshness for Saudi Arabia Exchange (TADAWUL, SA)”, I mean that I explicitly select TADAWUL as the exchange/data source and attempt to refresh or reload the data, but the prices and charts still do not appear or update as expected.
Please let me know if you need additional ticker examples, screenshots, or account details to help reproduce and resolve the issue.
