WisdomTree Physical Bitcoin available in EUR but not in USD

Support Issues
1

Hi!

I am getting a “data source currency mismatch” for my “WisdomTree Physical Bitcoin” asset that I bought for USD on SIX Swiss Exchange. Capitally maps this transaction to “BTCW - WisdomTree Physical Bitcoin EUR” which is incorrect. I don’t see a corresponding symbol in USD.

The same “BTCW” symbol is traded in different currencies on different exchanges: https://www.justetf.com/en/etf-profile.html?isin=GB00BJYDH287#stock-exchange

Interactive Brokers’ is handling this by introduction of an artificial symbol “BTCWUSD”.

Best,
Adam

2

This error means that our data provider has changed the currency of the symbol - either in error, or correcting the error.

To fix this on your side, edit the Asset, open the Prices tab and select a symbol in the Source prices using this market symbol - even if it’s the same one you currently have.

We have it available in different currencies from different exchanges as well.

If the source symbol have a different currency than what you need, you can set any other currency in the Prices tab - Capitally will automatically convert from the symbol price to the asset price - just like IBKR does for BTCWUSD.

3

Worked! Thank you, Rafał.